About Us & Our Bank
A bank you can believe in.
At NBT Bank, we balance good, old-fashioned business sense with forward thinking. We know our communities and the people in them. We understand that local businesses are the lifeblood of their communities. That is why we work with businesses of all sizes to develop individualized plans that help foster their success.
We combine experienced community bankers with the convenience of technology.
Since opening our doors in 1856, we have remained committed to providing our customers with superior banking services and helping to make the communities we serve a better place to live and work. We also believe that our greatest competitive advantage remains our people. Through their dedication we are able to enhance our ability to serve customers through relationship building, personalized banking solutions, local decision making and commitment to community initiatives. As technology continues to change our world, consumer behavior is constantly evolving to keep pace. The expertise of our employees allows us to offer convenient services that are tailored to meet the needs of our customers. Services like Enhanced Deposit ATMs that enable customers to make deposits quickly and easily without a deposit slip; cashless, card payment options for in-store or in-app purchases using a mobile device; and a robust mobile banking platform with mobile deposit are just a few examples of our commitment to continue expanding digital service options for our customers.
Tradition of Community Service
Throughout our history we have supported numerous organizations and causes. In addition to financial support, NBT Bank employees contribute time and expertise to many local committees and boards. Community Involvement is a core value for NBT Bank and our staff. Employees are encouraged and empowered to volunteer and be a resource to their community. If something is important to the community, you'll likely find the people of NBT Bank involved in and supporting the effort through time, money or resources.
NBT Bank is an independent, community bank based in Norwich, N.Y. We trace our roots back to 1856 when a group of business leaders in Norwich saw a need for additional banking resources in the community and came together to form a bank. We have a proud heritage of building long-term financial relationships with individuals, businesses and organizations, agricultural operations and local governments.
In 2016, we published an updated history of NBT to commemorate our 160th anniversary. This publication, NBT Bank: A History of Growth and Change (1856 - 2016), is available for download.
NBT Bancorp is a financial services holding company with its roots firmly planted in community banking. Headquartered in Norwich, N.Y., we have a proud heritage of building long-term financial relationships with individuals, businesses and organizations of all sizes and remain dedicated to delivering high-quality service to customers and long-term value to stockholders.
NBT Bancorp is listed on NASDAQ as NBTB. Our employees, management and directors share a commitment to the success of our company and to serving the mutual interests of our customers and shareholders. This commitment is reflected in our performance. Our company has made uninterrupted dividend payments since 1857.
The company primarily operates through NBT Bank, N.A., a full-service community bank, and through two financial services companies. NBT Bank, N.A. has more than 135 banking locations with offices in New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine. EPIC Retirement Plan Services, based in Rochester, N.Y., is a full-service 401(k) plan recordkeeping firm. NBT Insurance Agency, LLC, based in Norwich, N.Y., is a full-service insurance agency.