Manage Your Loan

At NBT Bank we’re committed to making managing and paying your loans simpler and easier, so you can get back to enjoying life. Here you’ll find numerous payment options and easy online access to your loans. Read through to find the best options for you and if you have any questions, we’re just a phone call or email away.

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Loan Payments

We offer six ways to make secure loan payments. Visit our Loan Payment Options page for all the details.

  1. One-time online payments
  2. Mobile Banking payments
  3. Automatic payments through your NBT Bank account
  4. Online Banking payments
  5. In Person
  6. By Check in Mail

Loan Payment Options

If you are ready to request a payoff or you need assistance with making your payments, please call us at 800-NBT-BANK (800-628-2265) or stop in at your local NBT Bank branch.

Digital Banking
Manage your money from anywhere, anytime.

Zelle®
Send money with Zelle without ever leaving the couch.

Personalize Your Debit Card
with MyCardCreation

Frequently Asked Questions

Haven’t found your answer? Visit our Frequently Asked Questions for more details.

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If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.