NBT Bank Logo
NBT Bank - Please Upgrade Your Browser.

It appears that the version of Internet Explorer you are using to view this site is no longer supported by our enhanced website. At NBT Bank we value your security and strive to deliver the highest quality online experience. To ensure the best and most secure performance we recommend upgrading to the latest version of Internet Explorer, Mozilla Firefox or Google Chrome.

Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).

To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.

Gift Cards

Give the perfect gift for any occasion

Gift cards are a great option for holidays, special occasions, or just because. They’re the perfect gift for friends, family and co-workers. Stop by your local branch to pick up yours today. It's simple, easy and fast!

Teen birthday party

Shop Smarter

  • Instantly issued to you on site
  • Single load prepaid gift card
  • Gift card can be loaded for any amount between $10 and $1,000
  • Use gift card anywhere in the US where debit cards are accepted


  • Perfect gift for someone who is difficult to find a gift for
  • Good anywhere in the US, perfect for out of town friends
  • Can only spend preloaded amount, no risk of overspending

Getting Started

  • Purchase at your local NBT Bank Office
  • Register your gift card and check balances
  • We also offer customized large orders perfect for personal or business purposes

Frequently Asked Questions

For in store purchases enter credit at terminal or give the gift card to the cashier and sign the receipt. For online purchases, the gift card must be registered first.

Gift Cards can be purchased at your local NBT Bank Office.

You can use your gift card anywhere in the US where debit cards are accepted or online once registered.

Some common causes of gift card declines are:

  • the gift card has not been registered (especially for online purchases)
  • the gift card’s registered address does not match the billing address provided for an online purchase
  • the gift card is being used for gambling or gaming transactions, which is not allowed

Yes, however many restaurants will automatically add in the tip or other expenses over the purchase amount. If this total amount is more than the balance on the gift card, it may be declined.

Yes, there is a purchase fee of up to $6.95, an inactivity fee of $4.95 after 12 consecutive months of inactivity, and a replacement fee of $8 if the gift card is lost or stolen.

You must be over the age of 13 and a customer of NBT to purchase a gift card.

Yes, 8 years after the purchase date.

No, the gift card cannot be used for cash withdrawals at ATMs or stores.

We offer customized large orders that can be ordered at your local branch.

Purchase fee of up to $6.95. Monthly inactivity fee of $4.95 after 12 consecutive months of inactivity. Lost/stolen replacement card fee of $8.00. NBT Bancorp Visa® Gift Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted in the US. No cash or ATM access.


This link will take you from NBT Bank's website to a third-party location that is not controlled by NBT Bank. Please note that this new site may have a different policy on privacy, cookies, data collection and other user issues. NBT Bank does not monitor content on third-party websites and does not endorse and is not responsible for the content, guarantees, privacy policy, security, and products and services that are offered or expressed on them.

Are you sure you want to continue?

Yes No