Personal Digital Banking Services
Desktop = Mobile = Tablet
If you can do it on your desktop you can do it from our mobile app. Get one seamless digital banking experience from all your devices: computer, mobile phone, tablet. With a quick download of the NBT Bank app on your mobile device you’ll be on your way to full-service banking on the go.
Simplify your banking life with our digital services. Enrolling is simple and easy.
Our newly enhanced digital services and features make managing your financial life easier and better than ever.
View up to 18 months of account history (increased from 6 months). Plus, export one full year or more of history to Quicken/CSV at tax time.
Real-time Point of Sale (POS)/Holds
View all debit card transactions, transfers and POS holds instantly.
Get up to seven years of check image history (increased from 180 days).
View up to seven years of deposit images, including the deposit slip and each individual item in a deposit!
Set real time account updates, such as low balance alerts, checks cleared, loan payment due and posted alerts—over 20 alerts available!
Attention mobile users! Simply swipe to the left or click a button in app to see current balances, without logging in! (Enrollment to activate “Fast Balances” feature required.)
Real-time Personal Information Updates
Manage your personal information on record, just log-in to update your phone number, home or email address, etc. All updates take effect immediately.
Powerful Personal Financial Management Tool
Get the real picture by including all your financial accounts—not just NBT bank accounts. Create custom budgets and tracking categories for income, spending and expenses.
Contact Customer Service securely through our mobile app or online to share sensitive content, like password updates, account details or even send and receive confidential documents.
Zelle is a fast, safe and easy way to send and receive money with friends, family and others you trust.
Save time by depositing checks with your mobile device. In just a few simple steps you can deposit checks in a snap!
Manage your debit cards
Now card controls are located directly within your Mobile Banking apps as well as Online Banking - no third-party app required.
- Lock and unlock your card with fewer taps
- Set spending limits for every transaction
- Enable or disable your card to be used within certain merchant categories
- Restrict transactions to certain areas using your phone's GPS
Introducing credit sense
Stay up to date with your credit score and report.
Credit Sense powered by SavvyMoney® is a comprehensive program offered through NBT Bank's new Online and Mobile banking platform designed to help you stay on top of your credit.
Haven’t found your answer? Visit our Frequently Asked Questions for more details.