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To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.

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Current Loan Customers

We offer a variety of ways to pay your personal loan or line of credit. Click the link below to view them all and choose which works best for you.

You’ve been chipping away at your loan and you’re ready to pay it off. You can contact us at 1-800-628-2265 to obtain a payoff quote, and you’ll need to supply the following information:

Your Account number
Payoff date
Where the payoff is going (i.e. attorney, title company)
Fax number to where payoff is going

We understand that life can be challenging and we’re here to help. At NBT Bank, we’ll work with you during the down times when you’re unable to make your loan payments.

For help with your Home Equity Line of Credit payments, please call us at 888-747-0835 or email homeloanhelp@nbtbank.com for customers requiring assistance with payment options.

For help with your Personal Loan payments, please call us at 800-628-2265 option 4, or 607-337-6709 for customers requiring assistance with payment options.

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