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    Defending Against COVID-19

    Protect yourself from scams with tips from our team.

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    1. Personal
    2. Customer Support
    3. Fraud Information Center

    Personal Fraud Information Center

    With incidents of fraud and identity theft growing in number and sophistication, security counts more than ever. NBT Bank is committed to helping you keep your finances and identity safe. In our Fraud Information Center you’ll find the latest information, tips and resources to help you do just that. Click the boxes below to learn more.

    • COVID-19 CARES Act Scams
      The FBI, state attorneys general and other agencies are warning of calls, texts, emails, websites and door-to-door attempts to defraud Americans of their CARES Act check payment. Learn More
    • Smishing Messages
      NBT Bank has been alerted to SMiShing messages stating an NBT Bank account has been locked. These messages are fraudulent. Learn More
    • Defending Against COVID-19 Fraud Scams
      NBT would like to warn our customers to remain vigilant on an increase in scams related to the Coronavirus Disease (COVID-19). Learn More
    • NBT Bank Spoofing Calls
      NBT Bank has received reports of customers receiving fraudulent spoofing calls where the call appears to be coming from a trusted number, but isn’t. Learn More
    • NBT Bank Themed Phishing Emails
      NBT Bank has been made aware of phishing email attempts that have been increasing in frequency. Learn More
    • Cybersecurity Awareness
      Own IT. Secure IT. Protect IT. Learn how these three simple tips encompass all necessary actions to fight against cybercrime Learn More
    • Lonely Heart Scam
      Tips to prevent yourself from being victimized by fraudsters posing as someone they aren't in what is known as the Lonely Heart Scam. Learn More
    • Remote Access Scams
      Learn what a Remote Access Scam is and how to stop it in NBT Bank's Fraud Information Center. Learn More
    • Online Loan Fraud
      Scammers use Online Loan Fraud to manipulate customers into giving out private information. Learn More

    Protect Yourself

    Find out about measures you can take to keep yourself safe from fraud

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    How We Protect You

    Learn about methods NBT Bank uses to help keep your information safe

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    Report Fraud

    See what steps you should take if you think you might be a victim of fraud

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    Fraud Alert Center

    Stay up to date on the latest scams and tactics used by cyber criminals

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    Accounts & Cards

    Learn what you can do to keep your accounts and cards safe

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    Online & Mobile

    Learn how to safeguard against Internet and mobile threats

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    Learn About Cyber Security.

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    Young man using laptop.

    How to Spot Common Scams.

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    Personal Fraud Awareness, Prevention and Reporting Resources.

    Find out about agencies that provide fraud awareness, prevention tips and resources as well as fraud and identity theft reporting tools.

    Learn More

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