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Defending Against COVID-19

Protect yourself from scams with tips from our team.

Personal Fraud Information Center

With incidents of fraud and identity theft growing in number and sophistication, security counts more than ever. NBT Bank is committed to helping you keep your finances and identity safe. In our Fraud Information Center you’ll find the latest information, tips and resources to help you do just that. Click the boxes below to learn more.

NBT Bank has been alerted to fraudulent SMiShing messages asking the user to click a website link to unlock an account. Learn More
The FBI, state attorneys general and other agencies are warning of calls, texts, emails, websites and door-to-door attempts to defraud Americans of their CARES Act check payment. Learn More
NBT Bank has been alerted to SMiShing messages stating an NBT Bank account has been locked. These messages are fraudulent. Learn More
NBT would like to warn our customers to remain vigilant on an increase in scams related to the Coronavirus Disease (COVID-19). Learn More
NBT Bank has received reports of customers receiving fraudulent spoofing calls where the call appears to be coming from a trusted number, but isn’t. Learn More
NBT Bank has been made aware of phishing email attempts that have been increasing in frequency. Learn More
Own IT. Secure IT. Protect IT. Learn how these three simple tips encompass all necessary actions to fight against cybercrime Learn More
Tips to prevent yourself from being victimized by fraudsters posing as someone they aren't in what is known as the Lonely Heart Scam. Learn More
Learn what a Remote Access Scam is and how to stop it in NBT Bank's Fraud Information Center. Learn More
Scammers use Online Loan Fraud to manipulate customers into giving out private information. Learn More

Protect Yourself

Find out about measures you can take to keep yourself safe from fraud

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How We Protect You

Learn about methods NBT Bank uses to help keep your information safe

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Report Fraud

See what steps you should take if you think you might be a victim of fraud

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Fraud Alert Center

Stay up to date on the latest scams and tactics used by cyber criminals

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Accounts & Cards

Learn what you can do to keep your accounts and cards safe

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Online & Mobile

Learn how to safeguard against Internet and mobile threats

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Learn About Cyber Security.

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How to Spot Common Scams.

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Personal Fraud Awareness, Prevention and Reporting Resources.

Find out about agencies that provide fraud awareness, prevention tips and resources as well as fraud and identity theft reporting tools.