Important Service Disruption:
Security starts with you. In the face of increasing threats to your identity and personal information, taking a few simple steps can go a long way in protecting yourself. Click the headings below to learn what you can do.
Below are some steps you can take to secure your computer to help protect your information.
Equip your computer with:
Be sure to download software or applications from well-known or trusted sources. You should download and install any operating system and software updates (sometimes called patches or service packs) in a timely manner.
Checking your account activity frequently can help to detect fraud earlier. You can receive information quickly about activity in your accounts when you set up Alerts under the "Other Services" tab in NBT Online Banker.
NBT Bank will also monitor your debit card for suspicious or fraudulent activity.
Always think before you post on social media sites.
Assigning nicknames to each of your accounts will help ensure that your account number isn't visible to those around you when accessing your account from your phone. It will also ensure that your account numbers or other sensitive information aren't sent via SMS or text messaging.
After you have received and reviewed the account information you requested via text message, delete the message to ensure the information is not found by others if your phone is lost, stolen or even shared with friends.
Before exiting or navigating away from Mobile Banking on your mobile device, be sure to take the extra precaution of logging out of your banking session to ensure your account information is not easily accessed if your phone is compromised.
Easily monitor your account balances with personalized alert notifications to help you quickly and easily detect fraudulent activity if it occurs.
Stay updated on mobile security issues and ways to keep your personal information safe by visiting the NBT Bank Security Center on a regular basis.