NORWICH, NY (March 14, 2022) - NBT Bank has announced promotions and expanded responsibilities for members of its Mohawk Valley leadership team, including Tricia Bushee, Alicia Brockway, Karen Williams and Mary Ann Hallak-Serwatka.

“The depth of experience and knowledge these leaders possess has been pivotal to supporting the needs of our customers and employees across all lines of business in the Mohawk Valley,” said NBT's Mohawk Valley Regional President David Kavney. “I'm honored to help recognize the positive impact they have had and will continue to have on our customers, company and community through their talents and hard work.”

Tricia Bushee is being promoted to Senior Regional Territory Manager. Bushee has played an expanding role in leading NBT retail banking efforts in the Mohawk Valley since joining the bank in 2017. In 2019, she advanced to the role of Territory Manager. She oversees all NBT Bank branch locations across the Mohawk Valley. A resident of New Hartford, Bushee studied business at Morrisville State College and is a 2015 graduate of Leadership Mohawk Valley. Active in the community, Bushee serves as the president of the Maria A. Russo Neighborhood Center Institute Board.

Alicia Brockway is being promoted to Business Banking Regional Manager. In this role, Brockway is responsible for management of the local Business Banking team, including mentoring, coaching and strategic insight to aid in growth. Brockway joined NBT in 2018 and has nearly 30 years of experience in the financial services industry, including positions in commercial and business banking leadership. Brockway received her bachelor's degree in organizational management from Keuka College. She currently serves as a board member and executive committee member of the Herkimer College Foundation, a board member, treasurer and executive committee member of Arc Herkimer, and a board member, officer and executive committee member of the Cedar Lake Golf Club.

In addition, Senior Commercial Banking Relationship Manager Karen Williams and Senior Commercial Portfolio Manager Mary Ann Hallak-Serwatka took on expanded roles in commercial banking management in late 2021.

Williams is now charged with leading the business development activities of NBT's Mohawk Valley commercial banking team. She has over 35 years of experience in banking in the Mohawk Valley. A graduate of Syracuse University, Karen resides in Rome and has remained active in the communities she serves throughout her tenure in banking.

Hallak-Serwatka has been employed by NBT Bank for 17 years and is now responsible for managing NBT's Mohawk Valley commercial loan portfolio, including coordinating all related administrative activities and special projects. A resident of Utica, she holds a bachelor's degree in business administration from Le Moyne College and an MBA in finance and accounting from Rensselaer Polytechnic Institute. She was recognized as the 2016 Lender of the Year by Pursuit, formerly the New York Business Development Corporation.

Bushee, Brockway, Williams, Hallack-Serwatka

(Top to Bottom) Tricia Bushee, Alicia Brockway, Karen Williams, and Mary Ann Hallack-Serwatka.

About NBT Bank

NBT Bank offers personal banking, business banking and wealth management services from locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. The bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, NY. NBT Bancorp had assets of $13.44 billion as of March 31, 2024 and is traded on the Nasdaq Global Select Market under the symbol NBTB. More information about NBT is available online at www.nbtbank.com. Member FDIC.

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