Cyber Security Insights for C-Suite Leaders

Access the Tools and Information to
Help Protect Your Business

Cyber threats and fraud risks continue to evolve, making it more important than ever for businesses to stay informed and prepared. Recently, NBT Bank and BST brought together industry experts for a cybersecurity panel focused on sharing practical insights and real-world strategies to help organizations protect themselves.

Whether you joined us at the event or are catching up now, this page is your resource hub. Here, you’ll find a recording of the panel discussion, along with helpful tips, tools and guidance you can put into action to strengthen your organization’s defenses and stay one step ahead of emerging threats.

Cybersecurity & Fraud Insights: From the Front Lines

Our expert panel explored today’s cybersecurity and fraud challenges, offering insights for enhanced risk management and practical steps to help organizations stay protected. This video was recorded in June 2026 at NBT Bank’s Eastern New York Regional Headquarters in Albany.

Resources

CSuite CyberFraud
Takeaway (PDF)

Business Check Fraud
Customer Actions (PDF)

Business Digital Fraud
Customer Actions (PDF)

BST Consulting Group
Busines Email Compromise Handout (PDF)

Meet the Panel

Facilitator: Terra Carnrike-Granata

Senior Director of Information Security, NBT Bank

Terra is a cyber risk and incident response leader with nearly 20 years of industry experience working with executives in the corporate world to prevent fraud, protect customers and strengthen organizations through proactive controls, education and mentorship. Terra was recognized on Mitek’s 25 Women to Watch in Fraud Prevention list.

Panelist: Tucker Lounsbury

President, NBT Insurance Agency

Tucker is an experienced insurance leader who leverages more than two decades of industry expertise. He helps businesses and individuals manage risk and secure the right insurance protections to account for the cost implications of complex cyber incidents.

Panelist: Andrew Frisbie

Director of Information Security, NBT Bank

Andy is a seasoned law enforcement and cybersecurity leader with nearly two decades of experience leading digital forensic investigations, cybercrime responses and federal training efforts—including serving as a Chief Information Security Officer and testifying as an expert witness in state and federal courts.

Panelist: Norm Massry

CEO, West Point Security

Norm is a trusted risk and compliance advisor, an attorney and the founder and CEO of West Point Security. He has delivered cybersecurity and regulatory compliance services to a wide variety of public and private entities, and has advised governments and Fortune-scale organizations on how to survive real-world cyber incidents. With more than 15 years leading compliance, Norm brings battle-tested insight from the front lines of cyber risk.

Panelist: Jamie Peluso

Treasury Management Commercial Sales Manager, NBT Bank

Jamie is a seasoned treasury management leader who draws on more than two decades at NBT Bank to help businesses strengthen cash management controls, reduce fraud risk and put practical protections in place to safeguard their financial operations.