If you believe your NBT Bank Debit Card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, you can contact your local branch or our Call Center at 1-800-628-2265.
If your card is lost or stolen after our normal business hours, call 1-800-628-2265 and select Option 4. Then follow the prompts to report your lost or stolen debit card.
This link will take you from NBT Bank's website to a third-party location that
is not controlled by NBT Bank. Please note that this new site may have a different
policy on privacy, cookies, data collection and other user issues. NBT Bank does not
monitor content on third-party websites and does not endorse and is not responsible
are offered or expressed on them.
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If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.