Welcome to NBT Bank's Customer Education Center. Here you'll find useful tools—from user guides to product checklists—at your fingertips to help you get the most out of your banking experience.
Important Updates for Business Owners and Managers
Beginning Monday, April 23, 2018, most business customers who open an account and existing business customers who make certain updates to a business account will be asked to produce documentation of their beneficial owners. To learn more, download the Beneficial Ownership PDF below.
NBT Online Banker for Business Supervisor's Guide
Our Supervisor's Guide answers many questions about setting up and using the features of NBT Online Banker for Business.
Remote Deposit Capture Guide
NBT Bank's Remote Deposit brings the teller line to your desktop. This guide outlines the features and requirement for using our remote deposit service.
Agricultural Lending Checklist
This checklist will expedite the initial loan interview process by providing essential information for NBT loan officers to evaluate your loan request for your farm operation.
NBT Bank Privacy Notice
Please click here for a complete pricing schedule for our services.
Business Deposit Account Agreement
Our Business Deposit Account Agreement provides an overview of the terms and conditions of your NBT Bank deposit accounts.
Frequently Asked Questions
Find answers to many of your questions about our products and services.
Attending a conference or taking a business trip? Please submit this form to ensure debit card transactions are not blocked while you are traveling.