Customer Education Center
Commercial and Business Banking Resources
Here you'll find useful tools—from user guides to product checklists—at your fingertips to help you get the most out of your banking experience.
Transition from LIBOR
Learn about the industry-wide shift from the LIBOR benchmark rate and what NBT Bank is doing to prepare.
Beneficial Ownership Requirements
All new business accounts opened, and loan applications received, will be required to provide information about beneficial owners. To learn more, access the Beneficial Ownership PDF below.
Frequently Asked Questions
Find answers to many of your questions about our products and services.
Agricultural Lending Checklist
This checklist will expedite the initial loan interview process by providing essential information for NBT loan officers to evaluate your loan request for your farm operation.
NBT Bank Privacy Notice
Please click here for a complete pricing schedule for our services.
Our Business Deposit Account Agreement provides an overview of the terms and conditions of your NBT Bank deposit accounts.
Attending a conference or taking a business trip? Please submit this form to ensure debit card transactions are not blocked while you are traveling.