Business Banking Customer Support

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Contact Us

Call Center Hours of Operation:
7:00 a.m. - 7:00 p.m. M-F
9:00 a.m. - 12:00 p.m. Sat.

Hours of operation exclude federal holidays.

Questions or inquiries received during non-business hours will be processed on the next business day.

  REPORT A LOST OR STOLEN CARD     

Travel Plans?

Attending a conference or taking a business trip? Contact us to ensure debit card transactions are not blocked while you are traveling.

Mailing Address for General Use:

NBT Bank
PO Box 351
Norwich, NY, 13815

Mailing Address for Loan Payments:

NBT Bank Loan Operations
P.O. Box 149
Canajoharie, NY 13317

Legal Services Support:

NBT Bank
PO Box 351
Norwich, NY 13815
Fax: 607-334-2178
[email protected]

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