Wealth Management Customer Support

Every Wealth Management strategy starts with a conversation – and our team is ready to listen. Contact us today to start talking about how we can help you work toward achieving everything that counts to you.

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Our normal hours of operation are Monday through Friday, 8 a.m. to 5 p.m.

Questions or inquiries received during non-business hours will be processed on the next business day. Hours of operation exclude federal holidays.

Are you having problems accessing NBT Retirement Plan Services? Please call 1-800-716-3742 for assistance.

If you have questions about your NBT Bank deposit or loan accounts, or general NBT Bank questions, please contact NBT Bank Customer Support.

Mailing Address:
NBT Bank
Attn: Wealth Management
P.O. Box 351
Norwich, NY 13815