Customer Contact Center
Our teams are working diligently behind the scenes and directly with you, our valued customers, to help make the changeover from Salisbury Bank to NBT Bank as seamless as possible.
Together, we can make everyday banking easier!
Use the contact information below to get assistance with your Personal, Business, or Cash Management (now known as Treasury Management) Accounts.
Customer Contact Center Phone/Email
1.800.NBT.BANK(628-2265) | [email protected]
Customer Contact Center Hours of Operation:
7:00 a.m. - 7:00 p.m. M-F
9:00 a.m. - 12:00 p.m. Sat.
Business Support Team
Hours of Operation: 8:00 a.m. - 5:00 p.m. M-F
Treasury Management Support
1.833.NBT.4BIZ (628-4249) Option 5
Hours of Operation: 8:00 a.m. - 5:00 p.m. M-F
Hours of operation exclude federal holidays.
Questions or inquiries received during non-business hours will be processed on the next business day.
