NBT Bank - Please Upgrade Your Browser.

It appears that the version of Internet Explorer you are using to view this site is no longer supported by our enhanced website. At NBT Bank we value your security and strive to deliver the highest quality online experience. To ensure the best and most secure performance we recommend upgrading to the latest version of Internet Explorer, Mozilla Firefox or Google Chrome.

Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).

To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.

FIND A BRANCH OR ATM

FIND A BRANCH OR ATM:

Zip Code:

SITE SEARCH:

FIND A BRANCH OR ATM

FIND A BRANCH OR ATM:

Zip Code:

SITE SEARCH:

Working Together to Address COVID-19

We're here to help

John Watt

"While the COVID-19 Pandemic has presented unique challenges for all of us, we have never been stronger in demonstrating our commitment to our customers, employees and communities. By working together, we have continued uninterrupted service to our customers across seven states, provided financial relief to individuals and businesses and protected the health and safety of our employees.

We thank you, our customers, for your patience and cooperation now and in the future as we move through this time stronger together and stronger than ever."

– John H. Watt, Jr., NBT Bank President and CEO

Important Updates

Branches & ATMs

Visit Lobbies Safely

24/7 Digital Banking

Personal Customers

We've implemented a variety of support options to help you during this time.

Business Customers

We are committed to supporting our Business and Commercial customers during this unprecedented time.

Branches & ATMs

We have adjusted branch access in the interest of protecting our customers and employees.

Our COVID-19 Response

We have implemented preventative measures and adapted processes across NBT to respond to these challenging times.

We continue to encourage our employees to stay home if they are sick and have implemented programs to assist employees caring for children at home and sick dependents.
Through technology, many of our employees continue to work remotely ensuring that we are positioned to prevent service interruptions.
We have enhanced cleaning efforts and implemented social distancing measures in our facilities.

Customer Support

Monday-Friday, 7am – 7pm
Saturday, 9am – 12pm

1-800-628-2265
COVID-19 Customer Relief Line

We anticipate increased call volumes.

[email protected]

Facebook Messenger

For commentary on the economic impact of this global pandemic, visit our Wealth Blog,
Market Insights.

For news and updates on Coronavirus, visit the
Centers for Disease Control website.