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    1. Personal
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    4. Your Tuition Solution
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    Your Tuition Solution Payments

    How do I manage my payments?

    At NBT Bank, we offer our customers a number of convenient options to pay their Your Tuition Solution loan.

    No Fee Loan Payment Options

    Recurring ACH Payments

    • You can set up recurring ACH payments when your Your Tuition Solution loan is opened.
    • After your loan has been opened, you can sign up for Recurring Automated Payments to pay on your due date via a secured online form. You’ll need your loan account number, which you can find in your NBT Welcome Letter, monthly statement or by calling our NBT Service Center at 833-628-5363 weekdays 7:00 a.m. – 7:00 p.m., Saturday 9:00 a.m. – 12:00 p.m. (EST).

    Electronic Bill Pay from your Financial Institution

    You may be able to make a one-time or recurring payments electronically from your financial institution if they offer Online Bill Pay functionality.

    NBT Service Center

    Call NBT Service Center at 833-628-5363 (833-NBT-LEND) weekdays 7:00 a.m. – 7:00 p.m., Saturday 9:00 a.m. – 12:00 p.m. (EST).

    By Mail

    • Mail your payment to us at NBT Bank Loan Operations, P.O. Box 149, Canajoharie, N.Y. 13317.
    • Write your loan account number in the memo line of your check.

    Loan Prepayment

    Where can I find loan information?

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    Enroll in NBT Online Banker.

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    Refunds for services not rendered.

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