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Coming Soon! New & Improved Digital Banking

We’re on a mission to make banking easier

Whether you’re banking from home or on-the-go, we’re getting ready to launch our most powerful – yet simple – online and mobile banking services yet. You’ll be able to get more and do more than ever before – and it’s all because of you. Our digital upgrades are based on actual customer feedback. You spoke and we listened and are ready to bring you a platform that is a truly exceptional customer experience in digital banking.

Mobile = Desktop

If you can do it on your desktop you can do it from our mobile app. Get one seamless digital banking experience from all of your devices: computer, mobile phone, tablet.

Desktop, tablet and mobile views of digital banking application


Get more. Do more.

Our newly enhanced digital services and features make managing your financial life easier and better than ever.

Mobile phone sample view

Transaction History

View up to 18 months of account history (increased from 6 months). Plus, export one full year or more of history to Quicken/CSV at tax time.

Real-time Point of Sale (POS)/Holds

View all debit card transactions, transfers and POS holds instantly.

Check Images

Get up to seven years of check image history (increased from 180 days).

Deposit Images

View up to seven years of deposit images, including the deposit slip and each individual item in a deposit!

Account Alerts

Set real time account updates, such as low balance alerts, checks cleared, loan payment due and posted alerts—over 20 alerts available!

Real-time Personal Information Updates

Manage your personal information on record, just log-in to update your phone number, home or email address, etc. All updates take effect immediately.

Powerful Personal Financial Management Tool

Get the real picture by including all your financial accounts—not just NBT bank accounts. Create custom budgets and tracking categories for income, spending and expenses.

Secure Messaging

Contact Customer Service securely through our mobile app or online to share sensitive content, like password updates, account details or even send and receive confidential documents.


Zelle is a fast, safe and easy way to send and receive money with friends, family and others you trust.

Fast Balances

Attention mobile users! Simply swipe to the left or click a button in app to see current balances, without logging in! (Enrollment to activate “Fast Balances” feature required.)


NBT Bank Debit Card

Manage your debit cards

Now card controls are located directly within your Mobile Banking apps as well as Online Banking - no third-party app required.

  • Lock and unlock your card with fewer taps
  • Set spending limits for every transaction
  • Enable or disable your card to be used within certain merchant categories
  • Restrict transactions to certain areas using your phone's GPS

Introducing credit sense

Stay up to date with your credit score.

Credit Sense powered by SavvyMoney® is a comprehensive program offered through NBT Bank's new Online and Mobile banking platform designed to help you stay on top of your credit.

Couple on laptop using credit sense

More news to come!

Keep checking back for additional updates.


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