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Top-Rated Bank

Better Banking Really Stands Out.

At NBT Bank, we’ve always placed our customers first and now we want to thank our customers for ranking us first. Based on thousands of customer responses, we are proud to announce our recognition as one of Forbes America's Best-In-State Banks of 2021.

Rated tops in the categories that matter most

Customer Experience

Customer Experience

Trust our friendly employees to answer any questions or resolve any issues you may have.


Overall Satisfaction

Handle all your banking needs with a partner that’s focused on what matters.



Count on our transparent fees, reasonable credit rates and widely-available ATMs.

Online Experience

Digital Banking Tools

Enjoy top-rated banking anytime, anywhere with a range of easy-to-use features.

Financial Guidance

Financial Guidance

Our bank advisors are knowledgeable and documents offered are helpful.

CNY Best Places to Work 2021

CNY Best Places to Work.

We have been named one of Central New York's Best Places to Work. Best Places to Work is a program that recognizes and celebrates the region’s leading employers based on employee surveys.

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