NBT Bank Logo
NBT Bank - Please Upgrade Your Browser.

It appears that the version of Internet Explorer you are using to view this site is no longer supported by our enhanced website. At NBT Bank we value your security and strive to deliver the highest quality online experience. To ensure the best and most secure performance we recommend upgrading to the latest version of Internet Explorer, Mozilla Firefox or Google Chrome.

Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).

To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.


Smishing Messages

NBT Bank has been alerted to SMiShing messages (text messaging phishing) being reported. The text message (example below) states the account has been locked and needs attention. The texts appear to be coming from the numbers listed below:

1-410-100-002

1-410-200-502

1-410-200-503

It asks customers to click on a link to a fraudulent website that is not affiliated with NBT Bank. Please be advised that even if body of the text is different or appears to be coming from a different sender, any similar texts could be a phishing attempt. Do not attempt to call or text this number, provide any information or click on any links.

SMiShing is a version of social engineering where fraudsters attempt to get personal or bank account information from unsuspecting consumers. Once the information has been compromised, they can use it for unauthorized transactions or use the personal information to open accounts, loans, or credit cards.

SMiShing message sample

NBT Bank will not require customers to send personal information in a text message. If you receive a suspicious communication, contact that person at a number you know and trust.

If you have provided any information or have any questions, please call 1-800-NBT-BANK (1-800-628-2265) immediately. Customer service representatives are available Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 12:00 p.m.

Fraud Alert Icon.

Fraud Alert Archive.

Please visit our Fraud Alert Archive to stay up to date on common ways that cyber criminals try to defraud consumers.

Learn More

This link will take you from NBT Bank's website to a third-party location that is not controlled by NBT Bank. Please note that this new site may have a different policy on privacy, cookies, data collection and other user issues. NBT Bank does not monitor content on third-party websites and does not endorse and is not responsible for the content, guarantees, privacy policy, security, and products and services that are offered or expressed on them.

Are you sure you want to continue?

Yes No
X