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Smishing Alert

NBT Bank has been alerted to SMiShing messages (text messaging phishing) being reported. At this time the text messages appear to be targeting the 607 area code. The text message (example below) state that the card has been locked and needs attention. The texts appear to be coming from the numbers listed below:

1-410-100-001
1-410-100-002
1-410-200-500

It asks customers to call back 1-844-765-1457 or 1-833-568-4768. Please be advised that even if body of the text is different or appears to be coming from a different sender, any similar texts could be a phishing attempt. Do not attempt to call or text this number or provide any information.

SMiShing is a version of social engineering where fraudsters attempt to get personal or bank account information from unsuspecting consumers. Once the information has been compromised, they can use it for unauthorized transactions or use the personal information to open accounts, loans, or credit cards. If you receive a suspicious communication, contact that person at a number you know and trust.

If you have provided any information or have any questions, please call 1-800-NBT-BANK immediately. Customer service representatives are available Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 12:00 p.m.

Sample of Smishing Text

Fraud Alert Icon.

Fraud Alert Archive.

Please visit our Fraud Alert Archive to stay up to date on common ways that cyber criminals try to defraud consumers.

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