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NBT Bank Themed Phishing Emails

NBT Bank has been made aware of phishing email attempts that have been increasing in frequency. Phishing is an email fraud attempt where an individual is asked to click on links or attachments in an email to gather personal information or cause damage to a computer or network.

How does it work?

In the latest phishing attempts, fraudsters send emails to customers posing as NBT Bank and are reaching out to confirm that your contact information has been changed or to let you know there is important information regarding your account. There is a link at the bottom of both emails directing you to a fake website to enter online banking login credentials and personal information. The fraudsters take this information and immediately use it to take over your account and change the information so it’s not accessible.

What are the red flags?

  • Email message says it is from NBT Bank but the email address it is coming from is not NBT Bank.
  • It contains multiple typos and incorrect grammar.
  • The link in the email does not take you to the company’s website.
  • The email requests personal information like your login credentials or social security number.
  • The email is completely different from previous emails you’ve received from the same NBT Bank.

What can you do to prevent this from happening?

  • Never share your personal information online with someone you don’t know.
  • Do not click on any links or attachments in emails that you do not recognize.
  • Delete any suspicious emails that you received.

Pictured are samples of the fraudulent emails. Please be advised that even if the body of the email is different or appears to be coming from a different sender, any similar emails could be a phishing attempt. If you believe you have received a phishing email, please report it to reportfraud@nbtbank.com. If you shared your personal information, please call NBT Bank immediately.

Sample of Phishing Email

Sample of Phishing Email

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Fraud Alert Archive.

Please visit our Fraud Alert Archive to stay up to date on common ways that cyber criminals try to defraud consumers.

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