Important Service Disruption:
NBT Bank continues to receive reports of phishing emails targeting customers and non-customers containing suspicious links. Phishing is a fraud attempt where an individual is asked to click on links or attachments in an email or other type of message to gather personal information or cause damage to a computer or network.
In the latest phishing attempt, fraudsters are sending emails impersonating NBT Bank to advise you about a low balance on your account, updating your account information or there is unusual activity on the account. There is a link at the bottom that directs you to a fake website to input login credentials and personal information. The fraudsters take this information and immediately use it to take over your account and change the username and password so it’s not accessible.
Pictured is a sample of the fraudulent emails. Please be advised that even if body of the email is different or appears to be coming from a different sender, any similar emails could be a phishing attempt.
If you believe you have received a phishing email and shared your personal information, please call NBT Bank immediately at 1-800-NBT-BANK.