Important Service Disruption:
"It goes without saying that these are challenging times for all of us. Now, as in the days leading up to this global pandemic, the entire NBT team stands with you. It is in our DNA to be at our best in times of disruption and adversity. And we have a proud heritage of supporting individuals, businesses and organizations of all sizes through our unwavering commitment to high-quality service tailored to your individualized needs. By remaining focused on the fundamentals of our business and by taking care of our customers, employees and communities, we will emerge stronger together."
– John H. Watt, Jr., NBT Bank President and CEO
We've implemented a variety of support options, fee waivers, and payment relief programs to help you during this time.
We are committed to supporting our Business and Commercial customers during this unprecedented time.
We have adjusted branch access in the interest of protecting our customers and employees.