Participating in the ribbon cutting at NBT’s newly renovated location at 185 Margaret Street in Plattsburgh were (left to right) NBT Bank Retail Market Manager Dallas Sutton, Retail Territory Manager Pat Garrow, Branch Manager Suzette Pavone, NBT-Mang Account Executive Brian LaPier, Plattsburgh Mayor Colin Read and NBT-Mang Vice President of Insurance Sales George Busch.
Plattsburgh, NY (November 16, 2017) – NBT has completed extensive renovations at its NBT-Mang Insurance Agency office located at 185 Margaret Street in Plattsburgh.
The renovations created space for employees of the NBT Bank branch formerly located at 83 Margaret Street to co-locate with their business partners at NBT-Mang; and the new bank space now has a modern open floor plan with new digital features, including an electronic cash recycler, an ATM with deposit automation, and a tech pod where customers can use tablets to explore NBT’s banking options and resources online.
Renovations at NBT-Mang started in late August and were wrapped up on October 27 when branding and merchandising fixtures were installed.
A ribbon cutting ceremony was held Wednesday, November 15, 2017, to celebrate the completed renovations. On hand were several NBT Bank and NBT-Mang Insurance Agency executives, along with the Plattsburgh Mayor.
“Our banking customers will benefit from having access to banking and insurance services in one convenient location, and the availability of dedicated parking at the new location,” said Garrow.
She added: “We have completed several digital branch renovations now in cities like Albany, Syracuse, Cortland and Hamilton, NY, and we’ve been receiving great feedback from both customers and employees who like the more modern, conversational environment for financial discussions.”
Throughout the entire renovation and relocation process, NBT-Mang and NBT Bank conducted business as usual with no interruption in service to customers.
About NBT Bank and NBT-Mang Insurance Agency
NBT Bank offers personal banking, business banking and wealth management services from locations in six states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire and Maine.
NBT-Mang Insurance Agency is a full-service insurance agency based in Norwich, NY that provides a wide range of insurance services to individuals and businesses.
NBT Bank, NBT-Mang and their parent company, NBT Bancorp, are headquartered in Norwich, NY. NBT Bancorp had assets of $9.2 billion as of September 30, 2017, and is traded on the Nasdaq Global Select Market under the symbol NBTB. More information is available online at www.nbtbank.com and www.nbtmang.com.