NBT Bank Recognizes World Elder Abuse Day

NORWICH, N.Y. (June 14, 2016) – Every year, millions of seniors fall victim to financial fraud resulting in billions of dollars in losses. In recognition of World Elder Abuse Awareness Day on June 15, NBT Bank is urging older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse.

“Criminals often prey on seniors experiencing cognitive decline, limited mobility and other challenges that require them to rely more heavily on others for help,” said NBT Bank President John H. Watt, Jr. “Appointing someone you know and trust to handle your financial matters aids tremendously in the fight against these crimes.”

NBT Bank is offering the following tips and also encourages those interested in learning more about all types of fraud prevention to visit its Fraud Information Center at www.nbtbank.com under Customer Support.

• Plan ahead to protect your assets and to ensure your wishes are followed. Talk to someone at your financial institution, an attorney, or financial advisor about the best options for you.
• Carefully choose a trustworthy person to act as your agent in all estate-planning matters.
• Lock up your checkbook, account statements and other sensitive information when others will be in your home.
• Never give personal information, Social Security Number, account number or other financial information to anyone over the phone unless you initiated the call and the other party is trusted.
• Never pay a fee or taxes to collect sweepstakes or lottery winnings.
• Never rush into a financial decision. Ask for details in writing and get a second opinion.
• Consult with a financial advisor or attorney before signing any document.
• Get to know your banker and build a relationship with the people who handle your finances. They can look out for any suspicious activity related to your account.
• Check references and credentials before hiring anyone. Don’t allow workers to have access to information about your finances.
• Pay with checks and credit cards instead of cash to keep a paper trail.
• You have the right not to be threatened or intimidated. If you think someone close to you is trying to take control of your finances, call your local Adult Protective Services or tell someone at your bank.

If you believe you are a victim of financial abuse, be sure to:

• Talk to a trusted family member who has your best interests at heart, or to your clergy.
• Talk to your attorney, doctor or an officer at your bank.
• Contact Adult Protective Services in your state or your local police for help.

World Elder Abuse Awareness Day was launched on June 15, 2006 by the International Network for the Prevention of Elder Abuse and the World Health Organization at the United Nations.

NBT Bank offers personal banking, asset management and business services through a network of 155 locations in six states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire and Maine. NBT Bank and its parent company, NBT Bancorp, are headquartered in Norwich, N.Y. NBT Bancorp had assets of $8.5 billion as of March 31, 2016, and is traded on the NASDAQ Global Select Market under the symbol NBTB. More information about NBT Bank and NBT Bancorp can be found online at www.nbtbank.com and www.nbtbancorp.com.