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Access to NBT Bank Branches During the Pandemic

Norwich, NY (April 2, 2020) – NBT Bank announces adjustments to branch access designed to enable continued banking service while maintaining strong protocols for social distancing and cleaning.

To help stop the spread of COVID-19 (coronavirus) and ensure the health and safety of employees and customers, all in-person banking transactions are being conducted through drive-up lanes and walk-up windows. Hours of operation have been adjusted, and some offices have been temporarily consolidated with nearby locations. Customers are encouraged to contact their preferred branch to check current hours or to visit www.nbtbank.com/access for information.

Self-service banking options, including the NBT Bank Mobile app, online banking at www.nbtbank.com and automated telephone banking at 1-800-NBT-BANK (1-800-628-2265, Option 2) are available 24 hours a day, 7 days a week.

“The health and safety of our employees, customers and communities is our top priority,” said President and CEO John H. Watt, Jr. “We are in this together as we look forward to greeting all of our customers in person again, once it is safe for all.”

For more information about hours, relief programs and more, visit www.nbtbank.com/coronavirus.

NBT Bank is a member of the FDIC. FDIC deposit insurance enables consumers to confidently place their money at thousands of FDIC-insured banks across the country and is backed by the full faith and credit of the United States government. For more information about FDIC, visit www.fdic.gov.

About NBT Bank

NBT Bank offers personal banking, business banking and wealth management services from locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. The bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, NY. NBT Bancorp had assets of $9.7 billion as of December 31, 2019 and is traded on the Nasdaq Global Select Market under the symbol NBTB. More information about NBT is available online at www.nbtbank.com. Member FDIC.

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