Important Service Disruption:
NBT would like to take this time to warn our customers to remain vigilant on an increase in scams related to the Coronavirus Disease (COVID-19). Scams could come in a variety of forms including phishing emails with malicious links or attachments to try and trick victims into revealing sensitive information. This could also come in the form of donations to fake charities. Always exercise your due diligence when opening any email related to COVID-19 and be wary of social media ads, texts or calls.
Some important tips you need to know:
If you have questions about this scam or think you might be a victim, call NBT Bank customer service at 1-800-NBT-BANK. Customer service representatives are available Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 12:00 p.m.