NORWICH, N.Y. (July 22, 2013) – NBT Bank Retail Market Manager Patricia Garrow announces that three branch managers recently attended a management training program. Sandra Walker of NBT’s Plattsburgh Margaret Street Office, Ellen Bouchard of the Plattsburgh Route 3 Office and Darlene Rowe of the Ellenburg Depot Office participated in the first of a three-part training program that enhances management and customer service skills.
Garrow said, “I would like to congratulate these three professionals for beginning this important training program. At NBT Bank, we recognize that our greatest competitive advantage is our employees and the service they provide. We encourage them to continue their training to further develop their skills to enhance the support they provide to customer in meeting their financial goals.”
NBT Bank offers personal banking, asset management and business services through a network of 160 banking locations in five states. NBT Bank operates from 120 locations in upstate New York, northwestern Vermont and western Massachusetts. NBT’s Pennstar Bank division operates from 35 locations in northeastern Pennsylvania, and its Hampshire First Bank division operates from five locations in southern New Hampshire. NBT Bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, N.Y. NBT Bancorp Inc. had assets of $7.6 billion as of March 31, 2013, and is traded on the NASDAQ Global Select Market under the symbol NBTB. More information about NBT Bank and NBT Bancorp can be found on the Internet at http://www.nbtbank.com and http://www.nbtbancorp.com.