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Fraud Alerts

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NBT Fraud Alerts   Google Fraud Alerts

NBT Bank is committed to helping you detect, deter and defend against cybercrime. For tips on safeguarding your financial information, please read our fraud alerts below. 

  • Test Message SMiShing Alert
    May 30, 2014 - It has been reported that there are text message attempts targeting bank customers. These text message attacks are often referred to as "SmiShing."
  • Text Message SMiShing Alert
    It has been reported that there are text message attempts targeting bank customers. These text message attacks are often referred to as "SmiShing."
  • Green Dot MoneyPak Card Scams
    Historically, scams of all kind would involve the victim wiring funds to a stranger, but consumers have gotten wise to this and the scammers have found a new way for the victim to pay them.
  • Identity Thieves Seeking to Redirect Social Security Benefits
    The Office of the Inspector General (OIG) for the Social Security Administration (SSA) has issued a warning to the public and Social Security beneficiaries in particular, to be aware of fraud scams that target personal information. Criminals are using phone calls, emails and other methods to obtain personal information in order to commit identity theft.
  • Vishing Alert
    It has been reported that there are automated phone message attempts targeting bank customers. These voice phishing attacks are often referred to as "vishing." The calls are automated and delivered to random consumers with the warning that their debit cards have been "deactivated".
  • Increased Phishing Attempts Alert
    Due to recent retail breaches resulting in the compromise of customer's information NBT Bank would like to educate our Online Banking customers on the potential for phishing attacks.
  • Security Breach at Large Retail Chain
    We have been made aware of a recent breach with a large retailer that could potentially affect many debit and credit cards.
  • E-Mail and Facebook phishing scams in relation to Boston Marathon Explosion
    The US Department of Homeland Security has issued a warning about an influx of scams in relation to the Boston Marathon explosion. The intense public interest in the event has created the groundwork for scammers looking to exploit consumers.
  • Fraudulent Fax/Wire Scheme
    At this time we want to educate our customers of a potential facsimile (fax) claiming to be from The US Department of Transportation. We have received reports that individuals and/or companies have received a fraudulent fax that has the appearance of having been sent from The US Department of Transportation.
  • Phishing Alert - Intuit Quickbooks
    At this time we want to educate our Online Banker users of a potential e-mail claiming to be from QuickBooks. Intuit has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from Intuit.
  • Automated Phone Message Alert
    It has been reported that there are automated phone message attempts targeting bank customers. These voice phishing attacks are often referred to as "vishing." The call will be a pre-recorded phone message delivered to random consumers with the warning that their debit cards have been closed, "reached their max limit", "blocked" or "deactivated".
  • New E-Mail and Facebook Zeus Malware Trojan Warning
    At this time we would like to advise all customers about a new fraud trend being aimed at Yahoo, Google Mail, Hotmail & Facebook users. These malicious offers come disguised as chance for a great "rebate" or "new security functionality."
  • Important Reminder Regarding Internet Account Takeover
    E-mail and Internet-related fraudulent schemes, such as "account takeover" are being perpetrated with increasing frequency, creativity and intensity. Account Takeover is a form of corporate identity theft where a business' online credentials are stolen by malware or viruses.
  • Masquerading Website Alert
    It has been brought to our attention from the Office of the Comptroller of the Currency (OCC) that there are malicious attempts to redirect consumers to an illegitimate website.
  • Phishing Alert - Wire Transfer Canceled
    NBT Bank has been advised of a spam email that is circulating heavily nationwide, through e-mail accounts. The e-mail subject line "Your Wire Transfer Canceled" allegedly from the Federal Reserve. The email alerts you that your Wire Transactions have an issue, asking customers to follow a link to correct the issue and view the details.
  • Phishing Alert - Spam e-mail allegedly from FDIC
    NBT Bank has been advised of a spam email that is circulating heavily nationwide, through e-mail accounts.
  • Uniform Traffic Ticket E-mail Phishing Alert
    NBT Bank has been advised that the New York State Police Computer Crime Unit has initiated an investigation into the release of a spam email that is circulating heavily nationwide, primarily through Yahoo e-mail accounts.
  • NACHA Phishing E-mail Alert
    At this time we want to educate our Business Online Banker users of a potential e-mail claiming to be from the “Electronic Payments Association. NACHA – The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent email that have the appearance of having been sent from NACHA and signed by a non-existent NACHA employee.
  • Unauthorized Wire Transfers
    At this time we want to educate our Business Online Banker users of a warning from the FBI to all small- and medium-sized businesses of an observed trend in which cyber criminals are sending unauthorized wire transfers to Chinese economic and trade companies located near the Russian border.
  • Fraudulent SSL Certificates
    NBT Bank has been made aware of public reports of the existence of fraudulent (fake) SSL certificates. SSL certificates or Secure Socket Layer protocol ensure that secure web transactions between websites and web browsers take place.
  • Phising E-mail Alert for Online Banker for Business Customers
    At this time we want to educate our Business Online Banker users of a potential e-mail claiming to be from the “Electronic Payments Association.
  • Critical Update for Microsoft Users
    NBT Bank makes every effort to ensure that our customers’ information is protected. At this time we want to advise our customers of a critical Microsoft Update that is available to any Microsoft user.
  • Zeus Botnet Targets Holiday Shoppers
    As holiday shoppers take advantage of the convenience of online shopping, a Zeus botnet is targeting credit-card account holders who shop several major US retailers including Macys and Nordstrom.
  • Holiday Season Phishing Scams, Malware or Virus Campaigns Advisory
    NBT Bank has been advised of an increased number of phishing scams and malware or virus campaigns that take advantage of the winter holiday and holiday shopping season. NBT Bank reminds customers to remain cautious when receiving unsolicited email messages that could be part of a potential phishing scams, malware or virus campaign.
  • ACH Phishing Alert
    NACHA – The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from NACHA.
  • Automated Phone Message Attack Alert
    It has been reported that there are automated phone message attempts targeting bank customers. These voice phishing attacks are often referred to as “vishing”...
  • Online Banker Phishing Threat
    NBT Bank makes every effort to ensure that our customers’ information is protected. At this time we want to inform you of a potential threat involving Online Banking Account Access...
  • Phishing Alert E-mail Claiming to be from The National Automated Clearing House (NACHA)
    E-mail and Internet-related fraudulent schemes, such as "phishing" are being perpetrated with increasing frequency, creativity and intensity...
  • Spear-Phishing Scam
    E-mail and Internet-related fraudulent schemes, such as "phishing" are being perpetrated with increasing frequency, creativity and intensity...
  • Debit-Card Phishing Scam
    NBT Bank has been informed that fraudulent phone calls have been made to try to obtain ATM or debit card information...
  • Attempted Phishing E-Mail Alert
    NBT Bank makes every effort to ensure that our customers’ information is protected. We have taken steps to enhance and secure your Online Banker access.