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Detect: Identifying Cybercrime

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About E-mail and Online Banking

Fraudulent e-mail is an easy entry point for cybercriminals. It is also a common approach used to get you to volunteer your most sensitive financial data. Fraudulent (or “spoof”) e-mail often pretends to be from legitimate financial institutions or government agencies in order to get you to reveal sensitive business and personal information. Here are some tips that may help you determine if an e-mail (or website) you’re viewing is real or fraudulent:

  • NBT Bank will never send you an e-mail asking you for personal or financial information
  • NBT Bank will not send you a time-sensitive e-mail asking you to confirm or update sensitive information
  • NBT Bank will never require you to provide ATM/debit card numbers or PINs