|Mobile Banking||How To User Guide||FAQs|
In today's world, having access to your bank account anytime anywhere can save you time and make life a little easier to manage. That's why, with your convenience in mind, we offer NBT Bank Mobile Banking.
How to Enroll
To enjoy the convenience of NBT Bank Mobile Banking you must first be enrolled in NBT Online Banker.
Non-Online Banker Customers
Enrolling in Online Banker is easy and is also a great way to make your banking flexible and convenient. Enroll Now.
Current Online Banker Customers
If you are enrolled in NBT Online Banker, you're on your way to the convenience of Mobile Banking.
For detailed step-by-step instructions on how to enroll in Mobile Banking, see our How To Guide.
NBT Bank offers three great ways to help you safely and securely access Mobile Banking, so you can manage your personal finances when on the go.
With NBT Bank Mobile Banking you can access your account information, check your balances, view recent transactions and transfer funds through the convenience of text messaging on your personal SMS-enabled device.
Use your mobile device's Web Browser to access NBT Bank Mobile Banking at any time. You can launch Mobile Banking from any web-enabled mobile device by visiting: m.nbtbank.com.
NBT Bank offers a free* Mobile Banking application for use by Apple or Android smart phone owners. In addition to Mobile Banking features that are available with the Web Browser access, the application offers an easy and convenient way to search for nearby Bank Offices and ATMs using your device's Geo-Locator. You may also easily contact NBT Bank Customer Service. The ability to manage your daily banking needs is at your fingertips with this convenient application.
To Download the NBT Bank Mobile Banking App for Apple iOS Devices or Android Devices
Enjoy these great features and services when using the NBT Bank Mobile Web Browser or smart phone application.
|Balance||Click on BALANCE - A balance inquiry screen returns the available balance for each of the accounts that are linked to your Mobile Login. Selecting an account from the balance inquiry screen will return the details for that account.|
|Transactions||Click on TRANSACTIONS - Select the account for which you are retrieving the transactions from the drop-down menu. You will be shown a list of transactions performed against this account. The transaction description may be shortened for display; the full description is available by clicking through the transaction details.|
|Transfers||Click on TRANSFERS - Select the transfer "from" account and "to" account from the drop-down menu and then the amount of the transfer. Click the Submit button. A response will be returned with the transfer details.|
|Pay Bill||Click on PAY BILL - Select a payee from the drop-down menu that includes the payees you previously set up within Online Banker Bill Pay). Select the funding account from the drop-down menu, the amount of the payment and delivery date. Click the Submit button. A response will be returned with the payment details. (New payees can be set up through Online Banker Bill Pay)|
|Location Finder||Click on LOCATION FINDER - Enter a zip code or a city/state combination and then select ATMs or Bank Offices to identify your preferred location. Select LOCATE and the mobile phone's GPS will respond with a list of matching locations. There is also a VIEW MAP option to view a map of the locations.|
|Contact Us||Click on CONTACT US - Contact NBT Bank Customer Service by calling the phone number that is automatically provided: 1-800-628-2265.|
|Change PIN||Click on CHANGE PIN - Input the old mobile PIN, a new mobile PIN and re-enter the new mobile PIN. Click the Submit button. The mobile PIN will be changed.|
*Standard Text Messaging and data fees from your mobile provider may apply.
**The NBT Bank Mobile Banking application is not optimized for iPad or tablet use.