Contact NBT

Hours of Operation:

Customer Service is available:
Monday - Friday 7:00AM - 7:00PM
Saturday 9:00AM - 12:00PM

Questions or inquiries received during non-business hours will be processed on the next business day. Hours of operation exclude federal holidays.

Mailing Address:

NBT Bank
PO Box 351
Norwich, NY 13815

Telephone:

1-800-NBT-BANK (1-800-628-2265)

Email:

CustomerService@nbtbank.com