NBT Bank - who we are

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Who We Are

NBT Bank is an independent, community bank based in Norwich, N.Y. We remain committed to our community banking philosophy of putting customers first and actively investing in the communities we call home. Throughout our history we have supported numerous organizations and causes. In addition to financial support, NBT Bank employees contribute time and expertise to many local committees and boards. If something is important to the community, you'll likely find the people of NBT Bank involved and dedicated in supporting the effort through time, money or resources.

Corporate VisionCorporate Vision

Our company will strive to remain an independent community-oriented financial service provider positioned to take advantage of strategic growth opportunities. We will enhance stockholder value by profitably serving our markets and offering customers products and services that satisfy their changing needs while building customer loyalty through responsive and superior customer service. We will cultivate a positive work environment that promotes pride and teamwork while recognizing achievement. The company rewards employees who think like owners and exhibit the initiative necessary to ensure our growth and continued success.

Corporate ValuesCorporate Values

Our corporate values are the foundation for how we conduct our professional interactions on a daily basis. These values are integral to how we work with our peers and interact with our customers. They represent a corporate philosophy that defines who we are as a company and the role we choose to have in the communities we do business in.

Our Corporate Values

  • Customer Service
  • Empowerment
  • Continuous Improvement
  • Integrity
  • Mutual Respect
  • Positive Attitude
  • Open Communication
  • Community Involvement
  • Teamwork
  • Accountability
  • Profitability

Corporate Values List

Our HistoryOur History

We trace our roots back to 1856 when a group of business leaders in Norwich, New York, saw a need for additional banking resources in the community and came together to form a bank. We have a proud heritage of building long-term financial relationships with individuals, businesses and organizations of all sizes, agricultural operations and local municipalities.

Download a pdf of our 150th Anniversary publication.

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