It has been reported that there are automated phone message attempts targeting bank customers. These voice phishing attacks are often referred to as "vishing." The calls are automated and delivered to random consumers with the warning that their debit cards have been "deactivated". The consumers are directed to enter in their 16-digit card number in order to reactivate their cards.
Please hang up and do not give out any of your personal information.
Please Use extreme caution when responding to unusual contact via text or telephone. Never give out personal or account information to an unauthorized communication such as text or automated phone messages.
If you received one of these calls and provided your ATM or Debit Card information, please contact NBT Bank immediately at 1-800-NBT-BANK (1-800-628-2265).