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NBT Bank Fraud Alerts

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Text Message SMiShing Alert

It has been reported that there are text message attempts targeting bank customers. These text message attacks are often referred to as "SmiShing." The texts are from phone number (206) 512-6536 and are being sent to random consumers with the warning that their VISA cards have been "deactivated". The message reads: "(Credit Union) BANK ACCOUNT ALERT: Your VISA has been temporarily . Please call our Card Services 24hrs line at (607) 270-0151." These text messages are not legitimate and are not coming from the Bank.

Please Use extreme caution when responding to unusual contact via text or telephone. Never give out personal or account information to an unauthorized communication such as text or automated phone messages.

If you received one of these calls and provided your ATM or Debit Card information, please contact NBT Bank immediately at 1-800-NBT-BANK (1-800-628-2265).