We have been made aware of a recent breach with a large retailer that could potentially affect many debit and credit cards. NBT Bank is continuing to gather information and follow the news about the breach and will follow up with customers as needed. It is important to remember that NBT Bank has strong fraud monitoring in place that watches all customers’ accounts for any unusual activity. NBT will contact you in the event that we see any suspicious activity.
The most important things you can do to protect yourself from fraud are to:
Please contact our Call Center at 800.626.2265 if you have any questions or suspect fraudulent activity on your account.