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NBT Bank Fraud Alerts

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Security Breach at Large Retail Chain

We have been made aware of a recent breach with a large retailer that could potentially affect many debit and credit cards. NBT Bank is continuing to gather information and follow the news about the breach and will follow up with customers as needed. It is important to remember that NBT Bank has strong fraud monitoring in place that watches all customers’ accounts for any unusual activity. NBT will contact you in the event that we see any suspicious activity.

The most important things you can do to protect yourself from fraud are to:

  • Ensure the bank has your most up to date contact information in the event that NBT needs to reach out to you regarding potential fraud, and
  • Review your account activity regularly and contact the bank if you see anything that looks unusual.

Please contact our Call Center at 800.626.2265 if you have any questions or suspect fraudulent activity on your account.