At this time we want to educate our Online Banker users of a potential e-mail claiming to be from QuickBooks. Intuit has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from Intuit. Specifically, this email urges the customer to click on a link for a required security update. Be aware that phishing e-mails frequently have attachments and/or links to Web pages that host malicious code and software. Do not open attachments or follow Web links in unsolicited e-mails from unknown parties with whom you do not normally communicate, or if they appear to be known but are suspicious or otherwise unusual.
If malicious code is detected or suspected on a computer, consult with a computer security or anti-virus specialist to remove malicious code or re-install a clean image of the computer system.
Be alert for different variations of fraudulent emails.
Always use anti-virus software and ensure that the virus signatures are automatically updated.
Ensure that the computer operating systems and common software application's security patches are installed and current.
If you have any questions or concerns please feel free to reach out to one of our NBT Bank Customer Service Representatives at 1-800-NBT-BANK (1-800-628-2265).