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NBT Bank Fraud Alerts

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Holiday Season Phishing Scams, Malware or Virus Campaigns Advisory

NBT Bank has been advised of an increased number of phishing scams and malware or virus campaigns that take advantage of the winter holiday and holiday shopping season. NBT Bank reminds customers to remain cautious when receiving unsolicited email messages that could be part of a potential phishing scams, malware or virus campaign.

These phishing scams, malware or virus campaigns may include but are not limited to the following:

  • electronic greeting cards that may contain malware or viruses
  • requests for charitable contributions that may be phishing scams and may originate from illegitimate sources claiming to be charities
  • screensavers or other forms of media that may contain malware or viruses
  • credit card applications that may be phishing scams or identity theft attempts
  • online shopping advertisements that may be phishing scams or identity theft attempts from bogus retailers

NBT Bank encourages users and administrators to use caution when encountering these types of email messages and take the following preventative measures to protect themselves from phishing scams, malware or virus campaigns:

  • Do not follow unsolicited web links in email messages.
  • Use caution when opening email attachments. Maintain up-to-date antivirus software.
  • Review the Federal Trade Commission's Charity Checklist.
  • Verify charity authenticity through a trusted contact number. Trusted contact information can be found on the Better Business Bureau National Charity Report Index.

For your convenience, here are the links to the two referenced websites. Please copy and paste into your browser:

  • Federal Trade Commission Charity Checklist: http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel01.shtm
  • Better Business Bureau National Charity Report Index: http://www.bbb.org/charity-reviews/national/

If you have any questions or concerns please feel free to reach out to one of our Customer Service Representatives at 1-800-NBT-BANK (1-800-628-2265).