NBT Bank has been informed that fraudulent phone calls have been made to try to obtain ATM or debit card information. These calls are typically asking recipients to enter their ATM or debit card number using their phone's keypad. Please do not provide this information. NBT Bank does not initiate calls, including automated calls, to customers in which we ask for personal information (such as user name, password, account numbers and ATM or debit card numbers). If you received one of these calls and provided your ATM or debit card information, please contact NBT Bank immediately at 1-800-NBT-BANK (1-800-628-2265).